Important Instructions:
Ensure your digital images are in a single folder or file for one easy transfer.
Include the INVOICE NUMBER GENERATED VIA PURCHASE along with your name in the email subject (e.g., Order: R775599916 JOHN SMITH).
Accepted formats JPEG (.jpg), GIF (.gif), or PNG (.png), HIEC (Apple).
Digital Image* refers to an original file created by a digital device, typically a single image in one file format.
Note: Our standard cropping service excludes certain cases such as:
Photos within photos
Scanned files with borders requiring singular cropping
Multiple images on a single file needing multiple cropping and enhancements. We may request self-cropping or provide a quote for such images, given the extra time and detail required.
For PAPER PHOTOS , please contact us directly for a quote to scan to digital.
Our Photo Mosaics utilise square or circular images. We recommend using www.birme.net, a free site for batch cropping if subjects aren't centered in your photos. Ensure 1200px x 1200px dimensions. Follow their instructions for easy cropping.
To transfer digital photos, use the 'WeTransfer' button below:
WeTransfer is a secure, user-friendly file-sharing solution, allowing transfers of up to 20 GB.
Click the link below after making your purchase.
Include your invoice number (e.g., Order: R775599916) in the WeTransfer message section or as photo folder name to assist us in processing your order.
After transferring your digital photos:
Expect a confirmation email.
We'll contact you to discuss your preferences and provide the first draft within a couple of days.
Alternatively, you can send files/folders via:
Dropbox
Gmail
Google Images
Google Drive
One Drive
Email: hello@photomosaics.com.au
Photo Usage & Print:
Our software optimises your images for color, shadows, contours, and lines.
We aim to use as many of your supplied images as possible (average use 85%).
Background choice affects the number of photos used.
More photos yield better results.
Framing & Final Print Size:
We overprint to accommodate frame size variations.
Professional mounting and trimming are recommended.
Mounting ensures long-term quality and prevents bubbling or buckling.
For assistance, email us or visit our 'CONTACT US' page. We're available 7 days a week to help!
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